2066896members
756online
1280605posts
Community Activity
Can’t make calls or receive calls on digital voice
Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old persons landline and their only contact as they are unable to us...
Poor speeds via extender
I'm on Full Fibre Giabit* with Smart Hub Plus and extender. The EE app says the main hub is getting 927mbps/108 mbps, however when stand close to the main hub my iPhone only shows sub 600mbps, and when connected with ethernet cable to macbook get bes...
Insurance cancelled
Hi. I have called multiple times about my Lenovo Tab M8 (4th Generation) tablet. I got this device December 2nd 2024. My insurance was cancelled February 23 2025, without my knowledge. I updated my sim plan, which then affected my insurance. I was no...
Resolved! Broadband Speed, small city vs large city
Hi, I wonder why London has only 67 Mbps while other small cities have over 900 Mbps on the same plan.
Perks At Work - EE Broadband - Discount Code Not Working
Hello All,Unfortunately I have been having a nightmare trying to apply the EE Corporate Pricing Discount for the broadband services. From the PerksAtWork website, I navigate to the link they provide. This takes me to the EE Home Broadband page. I the...
Broadband for charity
Hi, I've searched the forums but can't see an answer to this, but forgive me if I've missed it. We are a small Scout group and we would like to have internet access in our hut. We are in an odd blackspot for signal and therefore need to look at getti...
EE website session timeout
HiCan EE tech team please increase session of EE community website, we everytime I need to login even just after 15-20 minutes.If remember me can be there, at least 24 hours login may help rather than 24 minutes or so.
Resolved! How to access live chat?
When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.
brand new 5g mobile hub and I'm struggling with power
Hi all, sorry for what is probably a stupid question. I have a new hub today and followed the steps up to plugging in the USB from my laptop to the hub. The Green power light is on and solid green when plugged in and the lights on top are flashing gr...
You're unable to add another product to your account at this time.
I have EE broadband and EE SIM PayMonthly, I want one more SIM, so in EE app I can see EE one which gives 20£ discount per month and contract will be monthly but when I tried to buy I see this.Is there any sense putting restrictions online but allowi...
