EE website session timeout

[Rky]

Hi

Can EE tech team please increase session of EE community website, we everytime I need to login even just after 15-20 minutes.

If remember me can be there, at least 24 hours login may help rather than 24 minutes or so.

[Rach_H]

Hi @Rky,

Welcome to the Community!

I'm sorry to hear you're having trouble with your sessions. Are you active for the time you are logged in, and then logged out unexpectedly?

Rach

[Rky]

I mean EE should extend the session because we are using personal devices not the public computer 

[Chris_B]

@Rky  The time out doesn’t take in to account what device you are using as it doesn’t know if you own it or if it’s a public device.  How would it know this ?    You get timed out for not actually having interaction with the site,  if there was a long time out then there could be 100s of users still logged in because of just closing the webpage and not logging out. 

[Rky]

Yeah but there is a concept of ‘Remember me’ which keeps your session longer. But I haven’t seen this on EE login page.