Welcome! Here you will find updates and info about the Community
Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...
I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...
Hi, Welcome to our fresh new Community. Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...
To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community. Everyone can earn badges, and there are l...
We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members. Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...
Welcome, We want you to get the most from your experience in the EE Community. To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so. T...
when is EE going to tell us they've been hacked
Hi,I work as peer support for a sensory loss charity, teaching various tech and digital skills for digital inclusion. I was wondering if I could have the information for charity requests.Kind regardsClaire
I just don’t understand anything or anyone, anymore, nor what the kind reply message means exactly and I most definitely don’t understand EE anymore or what the expect or ask from me. I have always been completely honest and trustworthy and fully tru...
With the old Help with its large drop-down menu of categories & topics within categories (as best I can remember) it was almost always possible to find what you were looking for almost fairly immediately. Now it's often not obvious or even possible t...
The current PAYG Non-Standard Price Guide listed under: Help and Support > Terms and Conditions | EE > Price Plans > Mobile > Pay as you go mobile phone price plans (However there is no direct link on Help to T&C's - more on that later) as EE PAYG n...
Hello. My wife has recently started a job for EE. Prior to starting this job they knew we had a dependant. Unfortunately that dependant has become very ill with HFMD. Because of this she has had to take past Friday this Wednesday and Thursday off unt...
Hi We are a charity, looking for support to have free internet access from 1st September 2023 til 1st February 2024. www.compasscommunityarts.co.uk
Can’t use my £10 pack I’ve signed for
I would like to express my sincere gratitude to Remique.The level of customer service we have experienced today is nothing short of exceptional excellence at its best.We both have a working knowledge of high-level customer service support, and Remiqu...
HiI am asking for EE to donate to a Macmillan Charity Support Day I am organising for 05 August.Can you possibly point me in theright directon to get a "fairly decent" raffle prize please.I do have written proof of full backing from Macmillan and hav...
