EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 1839 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 2792 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
  • 6565 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
  • 8799 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 7618 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 6511 Views
  • 0 replies
  • 5 Helpful

Charity Support

Hi We are a charity, looking for support to have free internet access from 1st September 2023 til 1st February 2024. www.compasscommunityarts.co.uk

FOA: Management

I would like to express my sincere gratitude to Remique.The level of customer service we have experienced today is nothing short of exceptional excellence at its best.We both have a working knowledge of high-level customer service support, and Remiqu...

Kings23 by Visitor
  • 686 Views
  • 1 replies
  • 3 Helpful

Macmillan Charity Day

HiI am asking for EE to donate to a Macmillan Charity Support Day I am organising for 05 August.Can you possibly point me in theright directon to get a "fairly decent" raffle prize please.I do have written proof of full backing from Macmillan and hav...

Buggy Notifications

The notifications seem to be quite buggy recently. Email notifications are working fine but the built-in notifications don't work, and I'm missing replies because of it.On my notification feed, the last item is from 1:47pm. But I have emails in my in...

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Alex_M by Star Contributor
  • 651 Views
  • 1 replies
  • 0 Helpful

Positive

Hello, I went in to the EE shop last week to get my phone upgraded. I visited the store on Queensway and had a very good experience. Nisha, who helped me out, was terrific. She was patient, kind, knowledgable and very polite. Please pass through this...