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Cant call one person on my phone

DAZZIE12
Contributor
Contributor

I can't seem to call one person from my phone but I can phone other people on my phone 

8 REPLIES 8
bristolian
EE Community Star
EE Community Star

What happens when you try calling this particular number?

 

Have you been able to call this number in the past?

I was able to call the number yesterday but couldn't get through to the phone number today so I don't know why as I can call other numbers on my mobile phone but not this number for some reason 

I can't seem to be able to call one of my contacts in my mobile phone contact list but I can phone other people in my mobile phone contact list I was able to get intouch with them yesterday but I can't call them now as it is saying that the number is not recognised 

James_B
EE Community Manager
EE Community Manager

Hi @DAZZIE12,

 

What happens when you call this number?

 

Do you have another phone you could try calling the number on? This will show us if the fault is at your end or the receivers.

 

James

I have called the person on a nother phone and it goes through but still can't on my phone it still says you have dialled an incorrect phone number 

Christopher_G
EE Community Support Team

Could you check the block list on both phones please, @DAZZIE12.

 

Just in case either of your numbers have ended up in the block list.

 

Chris

Its like I don't have enough credit to call 📱

 

Katie_B
EE Community Support Team

Hello @ebubechukwu2014

Welcome to the EE community. 

Are you looking to make a call to our customer care team?

Speak soon, 

Katie