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Can’t receive international SMS & OTP

Chincholi_18
Visitor

‎20-04-2023 01:28 AM

Can’t receive international SMS & OTP, please help , tried EE tech support but they say no issues & reset my iPhone still nothing. I have asked my friends to send messages but getting nothing so there must be some problem with my network or maybe phone

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎20-04-2023 07:27 AM

Hi @Chincholi_18 

What device do you have and what SMS service are you using (iMessage etc) 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Xia
Investigator
Investigator

‎20-04-2023 01:53 PM

Same here. No service tried ticking all boxes, phone reset, network option etc. 

0 Helpful