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Can not make or receive calls, have tried turning on and off

JFfaCakE1963
Explorer

I can not make or receive calls

have tried turning on and off

 

5 REPLIES 5
bristolian
EE Community Star
EE Community Star

Does your phone show signal indicators?

If yes - what happens when you try making a call?

Call failed try again?


Sent from my iPhone

I presume your phone is showing signal indicators. Do you see VoLTE/4G-calling?

Is this on all numbers, or just specific ones?

Are you on pay-monthly or PAYG?

Can you send text messages and use mobile data OK?

Hi,
Thank you for getting back
To me, it was the SIM card
My Wife had not yet
Swooped them over
Between my old phone and this new
Phone

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Thanks for the update @JFfaCakE1963 

Glad to hear you got it sorted. 🙂

James