Hello @Dparr ,
Welcome to the community,
Are you on pay as you go or contract?
If on pay as you go, do you have enough credit?
If on contract, did you enable roaming, call abroad and premium calls?
Have you tried a manual search?
One other thing, if on pay as you go, when did you use your phone to make a chargeable call or text?
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
