Abroad

Eqb1
Visitor

I’m going abroad today. What do I need to do to ensure I can use my phones when I get there

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Eqb1 

Depends where you're going and if you're on a pay monthly or PAYG.

Log into your account and make sure roaming, international calls and text are activated.

You can check the cost here:

https://ee.co.uk/help/help-new/roaming-costs

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Eqb1 

Depends where you're going and if you're on a pay monthly or PAYG.

Log into your account and make sure roaming, international calls and text are activated.

You can check the cost here:

https://ee.co.uk/help/help-new/roaming-costs

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.