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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1934 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 983 Views
  • 0 replies
  • 5 Helpful

5G enhancements in Liverpool

Hello, Is anyone aware of EE’s plans to further improve and build upon its existing 5G network in Liverpool?At the moment there are large patchy spots where 5G only works outdoors and speeds are slow.  

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Re: WhatsApp can’t register

I have the same issue here. Pixel 8 (the regular one). Lately I have so much trouble with EE while at work, and it's quite literally 5 minutes by walk from EE headquarters in Aldgate (London E1). Is everything ok with the signal lately? I have zero t...

Re: I have no mobile signal for a week now

Did this get resolved?I haven't been able to use my phone for a week now as it has no signal or service. I went into you store and they said it was just in my area but I have just spent the weekend in Cardiff and still have no signal. I need this res...

JadeT24 by Investigator
  • 508 Views
  • 7 replies
  • 1 Helpful

Re: No signal & data in my area!

Same exact issue here....I NEED signal because i am an *at risk adult* who NEEDS to call 999 and my support workers at the drop of a hat (not saying anything triggering, but i hope you understand... it begins with S) and various mental health and dep...

Re: No service on my phone

Hi Alli have not been able to make or receive calls on my phone and even data connection is not working. The display I see say “no service” what could be the issue and how can I resolve this please 

Mazi1978 by Visitor
  • 257 Views
  • 1 replies
  • 1 Helpful

No data or signal

I have been struggling to get any phone signal since 1400 hours on Sat 22 June firstly in the GL51 postcode area. Then in Torquay. I am back within postcode area GL2 and there is still no signal or data. Can someone please try to resolve this please?...

Sammmmy by Visitor
  • 322 Views
  • 2 replies
  • 0 Helpful

Data issues

The last week I have been having issues with data both 4G and 5G even when I have full signal. I have unlimited data as well. The data either works not at all or is very very slow. Network checker says no issues either.  I have another phone with EE ...