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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 395 Views
  • 0 replies
  • 3 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 406 Views
  • 0 replies
  • 5 Helpful

Data issues

The last week I have been having issues with data both 4G and 5G even when I have full signal. I have unlimited data as well. The data either works not at all or is very very slow. Network checker says no issues either.  I have another phone with EE ...

No signal

Hi,Randomly I was out the house and my signal went.Now it appears I can only use my phone when connected to wifi and can’t use my mobile data as it just says no signal. How do I resolve this ? Thank you 

Phone booster -

Hi,  I had a fright the other week, I fell ill and tried to call 111 and eventually 999.  I  couldn't talk to 111 or receive their call back due to poor signal so I went for 999.  It took 35 minutes to get a signal in my bedroom which scared the life...

Ee edge

Since I have been back from holiday my phone has said ee edge / E. I have turnt mobile data on and off and hard reset my phone. What do I do?

Jade100 by Investigator
  • 573 Views
  • 5 replies
  • 1 Helpful

Difference in signal

Hello. Wondering if someone can answer this. I have an iPhone 15 pro max on an unlimited plan, and I have access to 5G if  I go to the big town near me. But in my village I have only 4G, which has always been fine. I was with a friend yesterday, they...

scallydeejay by Established Contributor
  • 387 Views
  • 3 replies
  • 1 Helpful