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Re: No service

2 years later and same. There is a "temporary" mast at the football club, so at ground level. Signal in much of town centre poor to non-existent.I understand the farmer who owns the land around the permanent mast which has failed is not allowing anyo...

ICG by Visitor
  • 310 Views
  • 1 replies
  • 0 Helpful

New mast in Woodburn EH22

Hello just a quick question to EE when will there be a new mast erected in EH22 2NE way back in late 2020 there was new cabinets installed directly across the road from the EE mast for woodburn and there has been nothing happened since have been with...

Rubbish internet and Customer Service.

Hi my EE is soooooo slow. The signal never raises above 2 bars and connection to the internet is weak. I have had problems with EE in the past but these problems are now back. They are slow to respond and do not like akward customers that wont go awa...

AndrewB3 by Visitor
  • 506 Views
  • 2 replies
  • 2 Helpful

Network Down

For several months now (since at least 18th March) I've not been able to get signal on my phone at home to make/receive texts and phone calls, and then I can't do anything online (ie WhatsApp messages) when I leave the house. Speaking to neighbours i...

Resolved! 5G coverage but only 4G connection

I am hoping one of you wise people can find a solution which has beaten the whole of EEs tech support. I have a S22 Ultra on EE. I live in a 5G area but my phone only ever shows the white 5G symbol  ( there is no 5G data)but it only connects to LTE. ...

WiFi calling issues

Although I live in a 5G area (apparently) trying to make mobile calls from indoors is poor as is accessing the Internet. So you think the solution would be to use WiFi calling...... However calls constantly drop out and sometimes do to connect. Spoke...

Spencer74 by Contributor
  • 1794 Views
  • 9 replies
  • 3 Helpful