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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 9951 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 17528 Views
  • 0 replies
  • 6 Helpful

Zero signal RH19

For the past 48 hours my device has not been able to connect to the mobile network. The coverage checker says no issues in RH19. I have tried the airplane mode switch and device restart but no fix.  Anybody else experiencing similar issues or may hav...

NJP2103 by Explorer
  • 504 Views
  • 3 replies
  • 2 Helpful

Connection issues

RG areas of Berkshire are still very poor.  Several black spots from M4 J10 into wokingham  Crowthorne,Sandhurst area that when I walk in the door and connect to WiFi my phones like disco with all the alerts 

S12dwr by Explorer
  • 457 Views
  • 1 replies
  • 1 Helpful

5G standalone

There was a lot of noise made by EE about them introducing 5G standalone in Swansea before the end of last yearWell I was in Swansea yesterday and there was no 5G standalone , my network monitoring said  5G NSAWhen is it getting rolled out there? I v...

DantheSwan by Established Contributor
  • 2034 Views
  • 14 replies
  • 4 Helpful

Resolved! No network for dys

EE I’ve had no network for 4 days and I understand there’s been a storm but I rely on my phone for work and family. When will this be resolved? It been saying 16 hours since Friday 

debbylee by Contributor
  • 513 Views
  • 2 replies
  • 4 Helpful

I firmly believe that EE is no longer as it was because other networks piggy back off their network at a much cheaper rate…. Lycamobile: Offers pay-as-you-go deals and contractsPlusnet Mobile: Uses EE's network Spusu Mobile: Uses EE's network BT Mobi...

Anivas by Visitor
  • 1110 Views
  • 1 replies
  • 0 Helpful

Poor mobile signal

We have moved to a prestigious postcode, HU14, and discover that the mobile signal is awful. It appears that many local residents have the same problem ,and are changing to O2, which is much better. Bearing in mind the area, I would have thought it w...

Longacre by Explorer
  • 851 Views
  • 5 replies
  • 6 Helpful