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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4387 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3799 Views
  • 0 replies
  • 5 Helpful

signal very poor new ferry

just silly now always had bad coverige have to go outside to recive calls and make them only messinger works never fix it i think you should supply outside antennes if they work looking at that they are very expensive we pay enough so no go there con...

Poor mobile signal

Although the website network checker state the coverage signal is strong but I received nothing for almost a year when I am indoor in Oxford. Why EE signal suddenly become weak in the central area of Oxford or is it just only me? 

Sirui by Explorer
  • 405 Views
  • 1 replies
  • 0 Helpful

No network

Hi I currently have no network on my device. I'm unable to call 150 to talk to ee technical team..please helpThanks

Uzma29 by Visitor
  • 271 Views
  • 1 replies
  • 0 Helpful

Ripon (HG4) Mobile signal

Mobile reception in Ripon is horrendous, especially in the city centre. Walk into any shop and no data signal, even at home the signal is less than stellar. I have to resort to having Wi-Fi calling enabled in the house.

Signal dropping

I’m having a constant issue with my mobile data where it’s working with no issues. The 4g/5g letters disappear before going to no signal and recovering a few moments later with no issues with the signal at all. This happens anywhere and isn’t an issu...

Poor Signal

It's awful sometimes. I'm sat at my desk, in the middle of the city of Bristol, getting 0 killiowatts. You can change the bars to see your actual speeds and genuinely. It's a mix between 0.7ks and zero. This is supposed to be one of the biggest and b...

DylanJM92 by Investigator
  • 480 Views
  • 6 replies
  • 0 Helpful

Resolved! Set mobile service up after EE network fault repaired

For nearly a month there have been problems with the network and it was  'being fixed."  It was fixed on 20 Aug 24 according to an EE text message.As instructed I restarted my phone and lo and behold there was no network.It's an iPhone 12 and in sett...

S5oxy by Investigator
  • 559 Views
  • 5 replies
  • 0 Helpful

Why is my signal getting worse each day!

I’ve always had brilliant signal in most places with ee but lately it seems as diabolical as other network brands. Everyday I seem to be struggling more and more to use my phone for simple tasks which require a data connection, let alone hotspot my l...

Jes51 by Visitor
  • 407 Views
  • 2 replies
  • 2 Helpful

Unhappy with EE

I have been thinking the same for few months now. Im a long term ee customer of 15years. Always talked highly of them, but not anymore.... somethings happened, its just no where near as good, anywhere!!! Wont be recommendibg anymore. Also see where i...

Gazwalsh by Investigator
  • 358 Views
  • 3 replies
  • 1 Helpful