Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Re: Bad signal

Better than that I have been upgraded to a 15 pro and I have never had any where near 5g on a good day lucky for 3 bars 4g and I am paying 80 pounds for it with no data enough for a decent amount of time to make a journey to a destination! 

Sparky01 by Investigator
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3G Switch Off Question

As the 3G network is now switched off, does this mean that areas that previously had 3G signal have now been transitioned to 4G or is this not the case?

lejwals by Explorer
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4G

When I try and go online away from home my 4G won’t work. I have an iPhone 11. Can anyone help please?

mandy137 by Investigator
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No Signal

I upgraded my sim contract to have unlimited data, calls and texts in May/June and for a few weeks the signal and data was working great both indoors and outdoors. in the past 2 weeks the signal has been horrifying. I am aware that EE has essentially...

Diana76 by Visitor
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5G enhancements in Liverpool

Hello, Is anyone aware of EE’s plans to further improve and build upon its existing 5G network in Liverpool?At the moment there are large patchy spots where 5G only works outdoors and speeds are slow.  

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Re: WhatsApp can’t register

I have the same issue here. Pixel 8 (the regular one). Lately I have so much trouble with EE while at work, and it's quite literally 5 minutes by walk from EE headquarters in Aldgate (London E1). Is everything ok with the signal lately? I have zero t...

Re: I have no mobile signal for a week now

Did this get resolved?I haven't been able to use my phone for a week now as it has no signal or service. I went into you store and they said it was just in my area but I have just spent the weekend in Cardiff and still have no signal. I need this res...

JadeT24 by Investigator
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