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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4704 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4302 Views
  • 0 replies
  • 5 Helpful

Coverage in Westgate-on-Sea

Update: 23 June 2025  Over the past few weeks, our engineers have found the plans for an alternative transmission link will not be suitable for the equipment. The Peregrine Falcons have moved on from the nest; however, seagulls have now nested at the...

Christopher_G by EE Community Support Team
  • 10802 Views
  • 40 replies
  • 6 Helpful

No service

Almost impossible to connect  outgoing calls , if they connect the call drops out.  Incoming calls fail or go to voicemail. Im running a business and have woefully little service.   Again!! I am furious

No service, network is down

Hi, just wondering if anyone with any insider information or tech skills (more than just the frontline customer services) can tell me why the EE network has been down since Thursday of this week 05Sept24 and what engineers are doing to fix the issue?...

Wildcat by Skilled Contributor
  • 517 Views
  • 3 replies
  • 0 Helpful

No service

I have currently had no service for 3 days on my iPhone 12. Even when I leave my area there is still no service so I am unable to make calls or even text when not connected to wifi. This is a problem for me. Any ideas?