Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4150 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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  • 0 replies
  • 5 Helpful

Poor Signal

It's awful sometimes. I'm sat at my desk, in the middle of the city of Bristol, getting 0 killiowatts. You can change the bars to see your actual speeds and genuinely. It's a mix between 0.7ks and zero. This is supposed to be one of the biggest and b...

DylanJM92 by Investigator
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  • 6 replies
  • 0 Helpful

Resolved! Set mobile service up after EE network fault repaired

For nearly a month there have been problems with the network and it was  'being fixed."  It was fixed on 20 Aug 24 according to an EE text message.As instructed I restarted my phone and lo and behold there was no network.It's an iPhone 12 and in sett...

S5oxy by Investigator
  • 554 Views
  • 5 replies
  • 0 Helpful

Why is my signal getting worse each day!

I’ve always had brilliant signal in most places with ee but lately it seems as diabolical as other network brands. Everyday I seem to be struggling more and more to use my phone for simple tasks which require a data connection, let alone hotspot my l...

Jes51 by Visitor
  • 402 Views
  • 2 replies
  • 2 Helpful

Unhappy with EE

I have been thinking the same for few months now. Im a long term ee customer of 15years. Always talked highly of them, but not anymore.... somethings happened, its just no where near as good, anywhere!!! Wont be recommendibg anymore. Also see where i...

Gazwalsh by Investigator
  • 353 Views
  • 3 replies
  • 1 Helpful

Can't call out or receive calls

I'm in the UK and since Saturday, I can't call out or receive calls. I can't even call EE to get any help. I need my phone for work purposes. I'm so frustrated. The signal has been fine and I've had my phone for over a year. But all of a sudden...no ...

Mobile network state

Help please. My calls and texts are working but mobile data is not. It states mobile network state disconnected. I've checked. Reset. Changed  all settings to no avail. 

Johndow by Visitor
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  • 2 replies
  • 0 Helpful

Resolved! Patchy weak coverage

Every time I drive through or visit Uppersapey & Clifton Upone Teme in Worcestershire signal is just diabolical and has been since mobile phones existed! Yet o2 / Vodafone have masts in both of these places.We feel like EE have forgot about us to be ...