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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 899 Views
  • 0 replies
  • 5 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 496 Views
  • 0 replies
  • 5 Helpful

Zéro mobile network

Hi thereI have had zero mobile phone network (signal and 3/4G) since Friday. Occasionally comes back on for a sort burst but mostly nothing. I’m at home as usual. Also affecting neighbouring town and all network providers. Service status says good fo...

RS-84 by Explorer
  • 373 Views
  • 4 replies
  • 0 Helpful

No service

My phone was working fine earlier this morning but I went to check it a moment ago and it came up with the message “no sim”. I now have no service, I’ve tried turning it off and on, cleaned the sim and have turned airplane mode on and off but still h...

Samdun17 by Visitor
  • 252 Views
  • 1 replies
  • 0 Helpful

EE..... Disappointed To Be Honest

I had payg with ee for years. Decided to take a contract and since, the service has been poor to say the least. The signal is patchy, speed very variable and service no existence. I have a dual sim phone, and Lebara sim. The Lebara sim is fantastic, ...

Semitar by Explorer
  • 1822 Views
  • 7 replies
  • 2 Helpful

Re: Is it just me or is ee phone signal poor

I've been a ee customer for years, I work nationwide in the UK and the signal is so bad everywhere, asking users to report in focused areas is just a waste of there time.. I'm looking to move providers if this continues as it's effecting my business,...

Lukey88 by Visitor
  • 299 Views
  • 1 replies
  • 1 Helpful

EE hotspot

I was having issues with connecting to the EE hotspot after paying for the day rate connection. I was connected to Rhy who helped me straight away whilst being patient and informative. She was brilliant at being respectful whilst informative and was ...

Tnev by Visitor
  • 329 Views
  • 1 replies
  • 0 Helpful