Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hi, I moved house 10 days. I had checked the network coverage and it said fair indoors and excellent outdoor. Yet upon moving and having issues with calls and texts, the ofcom checker is saying limited. Now, ok, nothing I can do. I can use WhatsApp e...
I can't make or receive calls from my area i was with giffgaff only been with ee for a couple of months on a contract but I'm only getting bits of signal i want to end my contract because it's pointless having a phone that I can't use i need my phone...
Hello I live in postcode N20. I just moved here. I have been an EE customer for 1 week. I cannot even reach 0.1 mbps internet speed inside my house. The internet is terrible. When I check it from the network controller, it shows that there is 5G rece...
Indoor coverage in the Childwall area of Liverpool is awful. There are places (including my house) where it is difficult to make a phone call that doesn't break up. I think things have actually got worse since I moved over to 5GSA. There's no noticea...
If I work in the area where both masts are down would I still get compensation off my bill? Also any update of the problem. Network status only gives you a countdown or it’s taken longer than expected which isn’t good enough for a paying customer.
Have checked with a dozen or so other users the signal strength is appalling in BB4, hardly any phone and No internet.
As of last night there has been no 4g at my home address in Finsbury Park, London. I cannot connect to data internet within my home whereas no problems in last 3 years prior to 24 hours ago. However elsewhere in London, even as close as 200 yards fro...
Hi. I'm in nailsworth stroud... getting 'not registered on network' for over an hour. Have restarted etc but no joy and can't call ee. I'm having to stand in my local morrisons ... anyone know if a mast is down? I don't know what to do... thanks!
Hi, I have just upgraded from PAYG to a 24 month unlimited 100Mb/s mobile plan. I am currently stuck with 4g and only 3Mb/s despite the following efforts:Iphone 13 mini. Updated to latest iOS. Reset my network settings. Restarted my phone. I apparent...
Hi. I've just moved here and have terrible reception. The website shows EE are investigating an issue in the area but won't show me what - the next page is blank. Is there a temp problem or so I need to change provider? Thanks
