Network down since Friday - no update or notice

Michael267 · ‎16-06-2025

Network has been down in central Fife since friday the 13th June, no update or notice from EE at all. Anybody have any info? When is if likely to get back up and running?

Northerner · ‎16-06-2025

Hi @Michael267

Have you checked EE network status checker: https://ee.co.uk/help/service-status

Can you access EE WiFi calling service.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎16-06-2025

Hi @Michael267

Have you checked EE network status checker: https://ee.co.uk/help/service-status

Can you access EE WiFi calling service.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎16-06-2025

The network status tool that Northerner has linked to, includes the option to opt-in to proactive updates for upto 5 UK locations.

Follow the "Check service status" > "My places" links on the link above.