signal very poor new ferry

[Stringy66]

just silly now always had bad coverige have to go outside to recive calls and make them only messinger works never fix it i think you should supply outside antennes if they work looking at that they are very expensive we pay enough so no go there contract up next year looking elsewere 

[Chris_B]

@Stringy66  Try using WiFi calling this is exactly why it’s there,  No network will guarantee signal indoors as buildings can block signals.  

[Ali_A]

Hi @Stringy66 

Welcome to the EE Community

Just as @Chris_B has mentioned, WIFI calling is a benefit from EE included in your service plan. 

You can find out more about it at WIFI-Calling

Once activated in your device, you can leave it switched on permanently- your phone will automatically swap between the mobile and WIFI connections. 

Ali
 

[Stringy66]

Ok all wifi calling is on no signal in house have to go outside to speak always breaks up even then not perfect so not all wifi calling works 

[bristolian]

WiFi-calling is fundamentally a very stable & reliable service, but many users think otherwise when one of two factors are considered.

1: It's only as good as the wireless connection it's being used over. If this is weak or poor, so can the resultant calls.

2: The service is designed to only kick-in when mobile coverage is deemed (by the phone) to be unusable. If your phone is using "mobile-preferred", it may not be using the service.

Some recent Android phones allow you to set "WiFi-preferred", otherwise try enabling flight mode (to force zero coverage), then enable WiFi-manually. Now try using WiFi-calling.