Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Lost my old phone - new iPhone 13 purchased direct from Apple - new sim card installed & activated in EE store Clapham Junction - worked yesterday - this morning I'm getting no mobile signal or data at all - definitely not in a blackspot - can't call...
Hi As EE seem to no longer be able to supply these 5g routers I have bought one that is unlocked for use on any network. I have a Pay Monthly 1TB 5G EE plan. I've tried the SIM in my iPhone 12 and it immediatley connects to 5G and I get really fast 5...
All calls to 150 hang up immediately. have switched iphone on and off same result. is the service down ?
Just had some power cuts in my area and every time the power goes so does my signal. I’m currently isolating due tocovid so without my phone I have no way to contact anyone should the power go again. It’s not the first time this has happened, it happ...
I am just wondering if their is a way I can add 5g to my existing sim only contract as an add on?
Help! My phone has not been connecting to the network for the past few weeks, anywhere I go. Symptoms include:Not being able to make or receive calls or textsApps not being able to connect to the internetAll the while my phone shows full/near full s...
Hi, I'm new to the group and looking for advice. Moved house 6 months ago. I've got no mobile signal at my new house outdoors or indoors. Any suggestions what I can do? I've been with EE since they were one2one and then tmobile. Always treated me wel...
Got a weird one here. about 50% of the time when I call my wife I get this message. No one else who calls her gets it and I don’t get it when calling anyone else. no account or billing issues. There was apparently a problem with local mast but it ha...
Hey, I've upgraded my phone which came with a new sim card, my old phone still works fine at the moment so want to put the new sim in my old phone till it dies and then use my new phone however, phone is saying: Sim 1 Not Provisioned... How can I sor...
Hello! I was wondering how I could check whether I get 5G coverage (I just bought a new 5G ready phone) and am a monthly customer. Does anyone know how to do this please?
