EE BEST NETWORK FOR 5G

[Bri63]

I been with ee for over a year now and I still not got 5g yet still on 4g and the only reason I went will ee because it the best network for seven years so I join them on a two year contract with the Samsung galaxy s21 ultra phone with 5g and I have travel 2 miles away from home to get 5g .so I be careful considering my contract 

[Schockwave]

@Bri63 , have you checked whether 5G is available where you are? There are places where there is no 5G, but I mostly have 5G where `I am.

How long ago did you receive your SIM card and is your phone 5G enabled, as older phones are not. I have no knowledge about Samsung, as I have IPhone and know that 5G on IPhones have only been available since IPhone 12.

You can do a check to see if 5G is available where you are by clicking on check coverage and network status.

[bristolian]

Any 5G device/SIM will use 4G wherever 5G isn't available.

4G has been rolling out (and still is) for many years and not all areas will have both technologies.