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Unable to download apps when not on wifi

D2B
Visitor

I cant download apps when not on wifi even if 4G is on. I therefore have to be on a secure wifi network to download an app which is a pain if i need the app to park. 

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Is mobile data enabled on your phone?

Which phone do you have?

 

On iPhones there are settings that allow apps to allow the use of mobile data, or not - do you have anything similar?

chistery
EE Community Star
EE Community Star

If it's Google Play store, make sure you have download over any network selected

 

Screenshot_20220616-184735_Google Play Store_2.jpg