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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4282 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3666 Views
  • 0 replies
  • 5 Helpful

Angry at signal issues

Hi would just like to know what is going on with the signal issues that we are suffering with ,this has been an ongoing issue for a long time now ,you keep saying it has been fixed but we are still having problems,I pay a lot each month for my contra...

Pandy15 by Visitor
  • 577 Views
  • 2 replies
  • 2 Helpful

Poor signal

I’m tired of changing networks my friend suggested me EE and i get one One signal when i go out and in home i got 2 poor signals poor internet 

Arxal9 by Visitor
  • 533 Views
  • 2 replies
  • 4 Helpful

no ee 5g in my town but im on 5g (three tower)

i have just upgraded to the sony xperia 1 iv and i use my smartphone as my internet access point via usb tethering to my pc. (i used a huawei p30 pro before) i get a good strong 4g signal here so my internet is reliable and i was not so bothered by h...

crunchy by Contributor
  • 1078 Views
  • 7 replies
  • 0 Helpful

Resolved! Russian websites blocked?!?

It seems that EE has moved to censor some russian websites, like rt.com. I have absolutely no need for a nanny or ministry of truth to tell me what to consume, or what not to consume, or why, or when. How can I get the ban lifted? I am definitely ove...

Test number

This has happened a few times nowAt work i get given a customers mobile number to ring when I’m about 15 mins from them but sometimes when I ring it say this is a test number but if I ring from another phone it goes through can anyone explain

Poor EE signal near Wilstead, Beds

Hello, everyone, It's very rare for me to use the EE site and I would be very grateful for some essential information. (For your information, the IMO Q2 Plus (4G) I bought last year is so difficult to understand with its inadequate instructions that ...

Buratic by Contributor
  • 869 Views
  • 5 replies
  • 3 Helpful

PR_CONNECT_RESET_ERROR

I find it unbelievable that in order to resolve an issue there is no e-mail that can be found anywhere in this website.Also the telephone line is non existent - i:e: with queues ranging in the one hour wait? Are you serious?But hey this BT, I found o...

Signal up and down like a yo yo

Think this might be thr best section for this question. I am up in the North East of Scotland traveled down from the North yesterday and in the main the signal is good. Parked up for the night and on arrival had good 3 bars 4g signal. But then it slo...

kcurrie65 by Skilled Contributor
  • 460 Views
  • 5 replies
  • 0 Helpful