No service

[Nicaraqua]

This week I don’t have any service on my mobile. 
mon Monday and Tuesday service is as off for few hours in the morning, after this it looks like is all day.  The same is with my husband phone and my tablet. Bills are paid and we haven’t t had this problem before ( well there was a day or two in last 4 months but it was few hours not few days). I cannot call back customers as I work from home 3 weeks a month. I cannot call customer service as there’s no service anyway. I also need to log in to my bank but I’m not able without passcode txted to my second mobile which again shows no service in my postcode.

[Schockwave]

Hello @Nicaraqua ,

Welcome to the community,

Have you checked here to see if there is a problem where you are? You can also register and receive updates and report it:

https://coverage.ee.co.uk/coverage/ee

[bristolian]

You can also use WiFi-calling to allow full use of your phone anytime you have indoor coverage issues.

This will allow you to make & receive calls, send & receive text messages without any need for mobile coverage. Calls will handover between WiFi-calling & 4G-voice-coverage as necessary.