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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3260 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2615 Views
  • 0 replies
  • 5 Helpful

Resolved! Extended Range PAYG and Pay Monthly

This summer I will be heading to a remote area of Scotland only covered by the 800mhz Extended Range cellular band. In previous years I’ve visited the area and tried to receive cellular service using various PAYG and Pay Monthly options (not pay mont...

toeknee1 by Explorer
  • 533 Views
  • 1 replies
  • 1 Helpful

EE BEST NETWORK FOR 5G

I been with ee for over a year now and I still not got 5g yet still on 4g and the only reason I went will ee because it the best network for seven years so I join them on a two year contract with the Samsung galaxy s21 ultra phone with 5g and I have ...

Bri63 by Investigator
  • 645 Views
  • 2 replies
  • 1 Helpful

5G 5GEE Lag spikes.

Hello, I recently signed up to the 5GEE service as my home broadband was barely pulling 6mbps before making my gaming experience a nightmare. Upon upgrading to 5g my first couple of days I was playing to my hearts content, chatting with my friends, p...

Resolved! Signal in Slough

Every EE user seems to have issues with the network when reaching the Slough area (SL2 postcode). this has been going on since Wednesday. Is there an issue and is it being worked on?

Cheryle by Visitor
  • 588 Views
  • 1 replies
  • 1 Helpful

No signals

I have no signals in my phone I phone 13 pro max, issue started from 6:50 am, lives in GL2 Quedgeley area, I have restarted, done air plane mode, took sim out and kept back in .. but no luck . Can some one pls come back to me .

Kiddu by Explorer
  • 736 Views
  • 3 replies
  • 2 Helpful

connecting to netowork

Hi - my Phone has stopped connecting to the network when away from my router, still working great at home but cant get internet etc when out and about. Done all the settings checks recommended - any ideas? Its a galaxy A32

aspinani by Visitor
  • 323 Views
  • 1 replies
  • 1 Helpful