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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11032 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22449 Views
  • 0 replies
  • 6 Helpful

Coverage in Market Harborough

Update: 21 November 2025 Over the past few days, our engineers have integrated the mast onto the network. The mast is now on-air restoring full service to Market Harborough. We will continue to monitor the performance in the area. Update: 11...

Christopher_G by • EE Community Support Team
  • 6968 Views
  • 53 replies
  • 43 Helpful

Conection

Hello, I am writing to make a formal complaint regarding my mobile internet service with EE. Becoming an EE customer has been a serious mistake, and I deeply regret signing this contract. For over a year and a half, my mobile internet connection has ...

Rashid85 by • Explorer
  • 507 Views
  • 3 replies
  • 2 Helpful

Resolved! Constantly Poor 4G/5G

All around my local area, Bowdon (WA14) the phone and 4/5G signal is terrible and has been for years. This is not limited to just me, it is problem that is well known to all residents.My phone actually displays 4/5G signal but nothing loads or works ...

Bow_Don by • Explorer
  • 1863 Views
  • 5 replies
  • 2 Helpful

Coverage in Queslett and Pheasey

Update: 01 October 2026  Over the past few months, we have completed technical designs for the new mast and these have been approved. Our engineers are continuing legal negotiations for the lease agreement. Once all legal steps have been completed,...

Leanne_T by • EE Community Support Team
  • 6842 Views
  • 32 replies
  • 21 Helpful

Resolved! How to contact EE when there's no network?!

Does anyone know how to contact EE when they have no network? We're getting "Network not available" messages when trying to make calls. We have WiFi calling on as preferred method and WiFi is fine (Starlink). But WiFi calling is also not working. Tri...

Mercury80 by • Investigator
  • 1195 Views
  • 6 replies
  • 0 Helpful

EE

Ee is bad connection and they are scammers very very bad service bad company 

20191 by • Visitor
  • 308 Views
  • 1 replies
  • 0 Helpful

Resolved! wifi calling

I have 2 iphones each with a separate ee contract (work / personal). We have Starlink but this has not been an issue to date. Wifi calling isn't working, can't call EE as no signal and no online chat service it seems. I have restarted, airplane mode ...