Great news, EE wins again!

[Ghenea]

the signal is very weak Plus suddenly you are left without signal on the phone it is impossible something like that we pay monthly bills monthly subscriptions so that we do not have signal on the phone

[Ghenea]

please do something as soon as possible the signal in PO28LB is very very weak I never have signal at home.

[Katie_B · Accepted solution]

Hello @Ghenea. 

Welcome to the community. 

I am sorry to hear you are experiencing this. 

So we can try to help, could you please confirm if weak signal is a recent change?

Have you checked your area using the Status Checker? This will tell you what you should expect to be receiving and if there is any known issues. 

If there is no known issues within your area and you aren't receiving the signal you should be I would recommend giving us a call so our technical care team can investigate further. 

Katie

[bristolian]

Do you only struggle for coverage indoors? Or do you have no service outdoors either?

Indoor coverage is never guaranteed, but WiFi-calling allows full use of your phone without needing network service.

As asked already, how long has this been the case?