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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 8155 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 12724 Views
  • 0 replies
  • 6 Helpful

Re: Is it just me or is ee phone signal poor

Not just you, I’ve been noticing for months how bad the signal is. Previously 4g/5g signal strength was great all over Glasgow. Now standing in the city centre I struggle to get a signal anywhere. and it’s not just Glasgow, generally I’m all out n ab...

Jiggyg by Explorer
  • 717 Views
  • 3 replies
  • 1 Helpful

I want to leave Ee breach of contract

Ee is in breach of contract. I did not sign up for a phone contract that cant hold a phonecall without dropping and signal thats awful everywhere. Cant call custmer services as it wont stay connected. One minute 4 bars the next 1 or none..its not my ...

MrsP25 by Investigator
  • 902 Views
  • 9 replies
  • 13 Helpful

No network and WiFi calling doesn't work

Hi there,I have full fibre broadband at home, WiFi calling turned on in my phone's settings (Galaxy Z Fold4), option "WiFi preffered" checked. I keep losing mobile network signal completely, most of the time, when I'm at home - it's not any kind of r...

Outage.

U seriously need to sort this network out I'm always 1 bar your taking 4g down but no dam 5g in places whats wrong with u. I was ment to have a support call today I have alot health issues an u fked that up just cos I'm on EE...... signal allllll way...

Masts in Clapham

I made the mistake of joining this network a month ago. Since I hen I've been gaslight high up and low down, I've often been refused customer service because I refused to factory reset my phone too.So the masts in the area seems to be no longer worki...

Oxford mobile signal

I live in the Oxford area and have absolutely no signal when in the house and nothing when outside until im at the city centre I only live a 10 minute bus journey away can anyone please explain 

Osborne3 by Investigator
  • 743 Views
  • 9 replies
  • 5 Helpful