Please help! This afternoon my phone has consistently been in 'SOS' mode which means I cannot use my data, I cannot connect to the internet, I cannot send/receive texts and I cannot make/receive calls. The EE website helpfully asks you to text or cal...
Hi Debbie, I am really struggling to get 5G SA enabled on my S24 with X24 All rounder plan and have tried physical sim then eSIM and finally a sim that I am told by EE shop is from new stock. Ive tried to test in Manchester and Central London. The po...
The 4g signal has gotten worse and worse this year. Always seems to coincide with the upgrade e.g 4g going to 5g. I have been with EE for years, no issues with signal in the Surrey area, now, you hardly get a decent signal i.e. internet slow, insta...
It's always an ongoing issues with the network on a Sunday and stays its maintenance work which never seems to be the case
I live in an area with extremely poor signal although nearby are a vodaphone, three and O2 tower. Is there any way to request that EE either rent space on a competitor's tower or build one locally? I'm missing a lot of calls and when I do get through...
Area has been getting worse steadily for months, when I report an issue EE reply saying no known issue in the area. The mast is across the road from me, high signal strength.
I have a Samsung Galaxy S22 Ultra that I bought with O2 and have recently switched to EE. I have had next to no signal/mobile data since switching. I have been in touch with tech support and they have had me turn on/off in aeroplane mode, reset the n...
I have precisely the same problem. It was fine when I was in contract, but having switched to sim only, the service has got worse and worse to the point that I need to look at alternative providers as it is barely functional. a pity as I have been...
I joined EE a year ago from my long term provider as I heard how good EE was. How mistaken. Not only is the signal and 4G service slow and abysmal, it doesn’t cover nearly enough areas. I live in Bristol, on top of a hill with a mast visible from my ...
Hi, I'd like to know why no mobile network in Llangefni last days. It's awful, I use mobile internet and I missed my online classes yesterday and today. I paid for it but haven't received any service
