Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Good day, I need help.more than a week ago, I topped up my EE account and bought a package for 15 pounds (unlimited calls and SMS) + 25 gigabytes of internet. But I have NO internet right now.I have already reviewed all possible help functions on the...
Hello all,I'm having a bit of trouble with incoming calls specifically from landline numbers on my EE PAYG mobile. When anyone calls me from a landline (I've tested this with my home landline and a neighbour's), their call rings once on their end and...
That is not correct, I have complained a number of times in the past about the appalling connectivity in the Hereford area. When I did complain I was firstly told that the record of failed calls for me gave no indication of bad service. A moot point ...
Hi! I more then 1 week when i done have network to my phone. I can't call 150 , i was to the shop but there no-one can now fixed the problem. All people in my area with ee can't use the phone . What i have to do in this situation??
Please help Sunday I received a text to say there was problems in the area and yesterday another saying taking longer than expected to fix. Iv been without my phone now for days. Nobody can hear me when they call me & when I try to call them it drops...
I am in area EC4Y, is this going to get fixed anytime soon? Also in South London SW17 the signal is terrible. I used to get over 100Mbps with BT, even seen 250Mbps over 5g, whats happened, you bitten off more than you can chew now. Too many on boardi...
Hii seem to be stuck in a loop of stupid. There is a Network Fault in my area. Voice calls don’t work but Data works after a phone restart. The online fault reporting service is unavailable and has been for at least a week and because Voice calls don...
The mast in my area has not worked properly since early October and as a result each month I call and get a full credit for my expected bill. It just dawned on me that being credited the full bill each month is more than what the line rental would be...
Hi All. I am havig a strange issue with my school websites. The sites below can't be accessed on either BT/ EE broadband or mobile nextwork unless the device is linked with a VPN. I have contacted the hosting provider who have said there isn't an iss...
Update: 10 April 2025 Over the past few months, our engineers have started the surveys at the location for the second mast to make sure the area will be suitable for the equipment. Once all surveys have been completed, we will submit these for approv...
