Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Resolved! iPhone 16 Pro Max 5G standalone

Hi. I am trying to enable the 5G standalone on my iPhone 16 pro max. My tariff has the standalone. I replaced my SIM card and the EE store in London told me, standalone will work less 24 hours. After 2 days, I can’t turn on the standalone. I visited ...

Panda5432 by Valued Contributor
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  • 13 replies
  • 2 Helpful

Not registered on network EE samsung A34

Hi, my phone recently had issues charging and while it was being fixed I put my SIM in an older phone (which worked fine). Now when I put it in my a34, no matter what I do it says 'not registered on the network', so unless I'm on WiFi I can't male or...

EE signal

I have  similar experience, and same with ee from their beginning, signal ee are hopless,fortunately new phones have dual sim card  "pocket" and even cheap phone provider are 1000% better then ee. this will be my last year with them,had enough

No EE Phone coverage for 7 days

We have had no phone coverage in my area for nearly 7 days.  Dial 150 for automated messages which just say that the problem is taking longer to fix than anticipated. Do the service checker on the web, and it says great coverage outdoors.  That's jus...

Poor internet and mobile signal in Bristol

Intermittent internet connection keeps fluctuating to “E”, not able to send even a single WhatsApp message. Further there is only single bar signal strength. So frustrated. If problem persists might change to better service provider.

kmurooj by Explorer
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  • 9 replies
  • 4 Helpful

Lack of 5G coverage

I’ve been with EE since 2017 with multiple contracts, but recently I’ve been experience lack of coverage for my 5G, and since last month when I changed my place of work, specifically there, there’s no coverage at all for 5G. I still have 12 months co...

Terrible performance despite 5G and strong signal

I am in my caravan using an EE sim. It’s installed in a D-Link DWR978 5G ac2600 router with a Poynting 5G external aerial, mounted outside the caravan up nice and high.I admit the weather is awful, heavy wind and rain but Sky go won’t work, kids are ...

Admanr by Visitor
  • 360 Views
  • 2 replies
  • 0 Helpful