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Tmd_63
Investigator
Investigator

But does EE pay for the bill for the WiFi use? I don't think so and to say there is 98% coverage when they include wifi in the mix is false advertising!

11 REPLIES 11
bristolian
EE Community Star
EE Community Star

The thread you'd replied to was coming on for 2years old and was quite outdated.

WiFi-calling is now EE's preferred solution for indoor coverage issues and that's replicated across all operators. 98% population coverage is a rather outdated figure.

Northerner
EE Community Star
EE Community Star

Hi @Tmd_63 @bristolian 

The updated  coverage figures are: 

EE's mobile coverage in the UK reaches:
  • Population: 99% of the UK population
  • Landmass: 88% of the UK's landmass
  • England: 94% of England
  • Northern Ireland: 89% of Northern Ireland
  • Scotland: 87% of Scotland
  • Wales 86% of Wales

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

@Tmd_63 : No, but how you source the WiFi for use by WiFi Calling is down to you & your situation. It could be the Broadband in your home which you'll be already paying for or a WiFi hotspot in a café, hotel, bus or train which is often free as you partake of their core services or occasionally needs to be paid for.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I must not use any outside source due to security issues Any external source of WiFi that is not secured via a 3rd party VPN is dangerous and open to theft!

the figure of 88% UK Landmass would be correct as there is not WiFi over a larger area.

bristolian
EE Community Star
EE Community Star

@Tmd_63 wrote:

I must not use any outside source due to security issues Any external source of WiFi that is not secured via a 3rd party VPN is dangerous and open to theft!


I'm not sure what point you're actually making here, or whether you realised you've replied to a post from September 2024!

@bristolian : Latest responder is the OP!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Why would EE forum keep an old post and not lock it to stop further posts? Unless it is open. The issue I have is that I lose all signal when I go outside and now the app refuses to connect unless I use my own internet and NOT EE's but EE does not pay for the use of our WiFi? I have to pay for my internet but EE gets it free??

Chris_B
EE Community Star
EE Community Star

@Tmd_63   to put it in simple terms. 

  What !!! 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

@Tmd_63 wrote:

The issue I have is that I lose all signal when I go outside and now the app refuses to connect unless I use my own internet and NOT EE's but EE does not pay for the use of our WiFi? I have to pay for my internet but EE gets it free??


I'm not sure whether you're taking issue with WiFi-calling or the myEE app, I'll presume the former.

WiFi-calling is provided as an inclusive service within your subscription, and EE maintain the core network elements required - 100% national indoor coverage is not likely to ever happen, so VoWiFi is provided as a mitigation.

The data usage is extremely minimal compared with other uses, but if you'd rather not allow the WiFi-calling service to use your broadband, you're free to disable it. You would have to accept the loss of indoor coverage that may result.