12-02-2026 02:37 PM
12-02-2026 02:46 PM
If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.
13-02-2026 10:16 AM
Thanks for the information but I have 2 step verification on some sites and rely on text to know when to collect medication. Neither seem to work with Wifi calling. Tried all your recommendations without success.
13-02-2026 10:26 AM
WiFi-calling supports sending & receiving text messages, I've been doing so all morning without any mobile coverage.
Are you using Apple or Android? The steps to enable WiFi-calling differ between the two. Are you able to make & receive calls using WiFi-calling? And if so, are you able to send text messages?