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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3353 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2703 Views
  • 0 replies
  • 5 Helpful

Samsung A52s 5G network

Hi, I've got a Samsung A52s 5G with pay as you go plan , since I've this smartphone never got 5G signal at all! Could you give me an advice why ? Or what should I do.

Resolved! Ey network

My phone always attaches to a ‘free network’ which is useless- how can I select another mainstream provider like my other EE phone?

Network Coverage

I am in an area that EE claims to have "4 bar" coverage but at best I get "1 bar" but usually its "no bars". I have a one year old Samsung Galaxy S20 5G. I am not in a tunnel or in a house with thick walls. I have tried turning my phone on and off bu...

AdamC55 by Investigator
  • 540 Views
  • 10 replies
  • 0 Helpful

We signal

Anyone have any idea please? At home with re I get 60gps really good internet, gone on holiday to Bridport and the signal is fine but only get Less than 1gb? I have to say not very impressed, think this is a con by the camp site? Down load is less th...

Very poor 4G signal

What has happened to EE in West Cornwall?! Up until a few weeks ago I could generally use my 4GEE router and/or my mobile phone data to do whatever I needed. I have not had a tv aerial or satellite for watching tv but always used the router with no c...

dmb20001 by Investigator
  • 872 Views
  • 8 replies
  • 1 Helpful

Fluctuation Data Speed and Poor signal.

My mobile data speeds recently have been extremely poor. I currently pay for unlimited data and live in Dundee city centre. My data speeds fluctuate from a max of about 70mbs download speed on 5G to 8mbs upload speed.However I only have these speeds ...

virgocl by Explorer
  • 559 Views
  • 4 replies
  • 0 Helpful