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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5129 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5136 Views
  • 0 replies
  • 5 Helpful

Help: Zero signal. What do I do?

I'm in Bedford.  It's not exactly rural. 170,000 people live here, and yet a massive part of Bedford has near-zero signal strength.  When I check EE Mapping it says we'll get 5 bars, but I'm getting zero to 1 bar.  We have 5 EE phones (extended famil...

Adrewetx by Investigator
  • 862 Views
  • 6 replies
  • 5 Helpful

Compensation for outages.

We have not had any service since last last Friday afternoon. EE have a lot of customers all complaining - particularly those who are working and those that use a 4G dongle for Internet access. Will there be compensation and if so so does it work? I ...

MarkL1950 by Investigator
  • 2917 Views
  • 9 replies
  • 1 Helpful

5g expansion

So. On an almost daily basis we get TV adverts from EE and other operators about having the best networks. I get out and about a lot with work and also with our campervan. What strikes me is that despite all the hype on TV that the reality is that 5g...

kcurrie65 by Skilled Contributor
  • 1215 Views
  • 14 replies
  • 3 Helpful

Signal not working

My signal has stopped working where i would normally get strong signal it's showing a ! And it means i can't use my data and i can't make phone calls or send messages! Basically can't use the phone! What do I do, I've tried restarting my device and n...

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