Super rubbish ee

Hate_ee
Visitor

Signal checker states my signal at perfect, meanwhile not one bar showing! Data is the same, iseles. How this junk company gets any custom let alone "awards" is beyond me! Does anyone know of a company that actually works in the woking area?

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Hate_ee  the signal check out it’s just a guide and it does state this.    The guild is a computer simulation as it cannot take into account buildings, trees, land, topography as these can block cellular signals. 

 EE can not actually check every location physically. 

But is this indoors or outside?   As buildings can block cell signal when indoors and no network will guarantee of service indoors. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @Hate_ee 

Welcome to the EE Community. 

Does the Network Status Checker report any problems for the area?

If no problems are reported  (after selecting the 'check status' option), please tap 'report a problem' so our network team can investigate and keep you updated. 

Thanks.

Leanne

bristolian
EE Community Star
EE Community Star

Is this a recent problem? From your description, I suspect you have a temporary local outage, which should be listed under the "check status" option already advised.

If your phone shows no coverage indicated, then calls, texts & data that use that signal will all be affected.