The EE Community

EE Finance Payment Error

I have been trying to order products from EE, particular the AirPods Max with EE finance. And everytime I get to the checkout page and input my card details, I get a feedback that there is payment error. This has been happening with all my cards that...

Extra charge????

I've had notification of a pending payment of £32.47  to EE broadband Hatfield GB. I don't know what this is for as all bills are paid by DD & paid in full on time. I've looked online & can see nothing. Can anyone help please?? TIA.

Need help with unlocking Samsung galaxy ace 4

I have read the previous posts and used the online link but I'm facing an error.  I tried calling ee but I can't speak to someone or it's disconnected. Please help attaching image for your reference

Smart Hub 2 - USB Networking

Hi,I've been reading that the USB port at the back of the EE Smart Hub 2 router cannot be used to connect a USB Flash drive to the network.  At least, there is no discovery of a USB stick on the Manager Hub/App. So, I'm led to believe it is only ther...

Looking for an IoT SIM plan \ data package

Hi there.I'm looking to enable my IoT device with mobile data which would consume minimum data and requires no text and no calls. Ideally 100MB prepaid or so for a reasonable price. Or to pay per MB with no data plan with automatic top up. Does EE of...

B Sony and Apple scam payments

Hi all, I've had a huge issue today. A bill for over £200, services were billed from both B Sony and Apple.EE take no responsibility, though they have been helpful to a point. I first called Sony, they have informed me that they are dealing with hund...

This is really bad service. I have had nothing but trouble.

sims

can anyone tell me if my I phone  SE2020 sim card will fit into an I phone 16 please?

EE massively overcharging customers once contract ends.

My 24 month contract with EE has just ended today, and in the run up to the end date I have had texts and emails from EE about the contract price once it ends. EE is telling me that unless I take action and choose a new plan they will continue to cha...

Roaming

HiMy son is in the EU on holiday. He is unable to make calls, has been told he has a £0 spend cap and that he has no data available. The last two are incorrect -  we manage his account and have checked to see he has data (and we have added spend).  W...