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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 315 Views
  • 0 replies
  • 5 Helpful

Network coverage

 I've been out today and had zero signal yet Telegram and Facebook were still working. Couldn't check in on my 'security' cameras, no emails, no notifications for anything except Telegram . Alexa wasn't working yet when I got home I checked network c...

Lynseyloulou by Established Contributor
  • 689 Views
  • 5 replies
  • 1 Helpful

Zoom phone calls blocked on EE network

We have been rolling out Zoom phone in our organisation and a few users have complained about the zoom calls having no speech. We have tested on every other network successfully  but cannot get this to work on the EE network using either Apple or And...

Coverage improvments

I have recently moved house and have very poor coverage on both 4g and phone signal. How can i find out if there are any plans to improve this or should i be looking to change network?

Karen401 by Explorer
  • 691 Views
  • 5 replies
  • 2 Helpful

Incorrect Number

Suddenly all my callers are being told that they have dialled an incorrect number, I also get this message when I call out so I’m cut off 

AlGibbo by Investigator
  • 346 Views
  • 4 replies
  • 0 Helpful

Extremely poor signal in Berkshire

I have recently switched from Vodafone to EE and whilst the network signal coverage checker says I should get extremely fast and reliable mobile phone and data in Berkshire, the service is actually very intermittent, slow and suffers from frequent dr...

Upgrade - calls, messages 5G not working

Upgraded from iPhone X to 13 today. Apps and data transferred okay. Swapped SIM card. But can’t make/receive calls, same with texts & no 5G signal when off my home Wi-Fi. Saying messages inactive but when I follow instructions no option to “activate”...

KarenG50 by Explorer
  • 491 Views
  • 3 replies
  • 1 Helpful

No service

My phone will connect to wifi however will not connect to EE, it is just searching and saying no service and when I go into my settings it says error next to mobile data can anyone help?

Smm1994 by Visitor
  • 403 Views
  • 1 replies
  • 2 Helpful