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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 394 Views
  • 0 replies
  • 3 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 403 Views
  • 0 replies
  • 5 Helpful

Lenovo tablet m10 plus- no service

Lenovo tablet keeps saying no service, ive tried 2 ee SIM cards and it won't work other than connecting to my wifiive tried the old turning it on and off and wiping SIM cards, then I ordered a new one stlll won't workany suggestions gratefully receiv...

gamble68 by Explorer
  • 971 Views
  • 4 replies
  • 2 Helpful

Losing the will to live

WHY IS IT SO HARD TO TRY AND TALK TO AN EE PERSON?. I HAVE BEEN PHONING FOR NEARLY 4 DAYS ON AND OFF MORNING NOON AND NIGHT AFTER WORK. AND ALL I GET IS THAT THERE BUSY AND AN AVERAGE OF 20 MINS PLUS WAIT TIME! TITAL RUBBISH. HAD ENOUGH OF THIS NETWO...

Network problems

Why my network is down 4 seconds day. No signal or data. Whats going on. Disappointed with EE. And i checked network its ses it all good but nothing is good勞勞勞勞

JanisKID by Visitor
  • 285 Views
  • 1 replies
  • 1 Helpful

No signal

Have just been on signal checker. Apparently Ive got good signal inside and out. That has never been the case . But infortunately for a while now it s even worst. With vitally not signal inside and very little out .I have always been with EE.

TinaD6 by Visitor
  • 289 Views
  • 1 replies
  • 0 Helpful

Wi-Fi calling

EE told me to turn off my signal booster and start using Wi-Fi calling. I’ve done this but Wi-Fi calling isn’t working. I’ve enabled it on my iPhone se and my broadband is working fine. I have no speed issues at all with my router. I’ve tried everyth...

Young7 by Explorer
  • 1703 Views
  • 30 replies
  • 15 Helpful

5G roadmap

Does anyone have sight of the rollout roadmap? I’m in SO50 and have had an iPhone 13 Pro for a while now but no ability to use 5G unless I venture out to surrounding towns/cities.   

remking by Valued Contributor
  • 349 Views
  • 1 replies
  • 0 Helpful

Resolved! No longer able to make WiFi Calls

No longer able to make WiFi calls from smartphone, phone is in safe mode. - Am connected from a broadband connection, WiFi enable, smartphone's WiFi is enabled, flight mode is enabled, EE cellular - disabled. Tried calling 150, nothing, no connection...

354- by Star Contributor
  • 978 Views
  • 7 replies
  • 1 Helpful

cell phone no signal

I bought a cell phone on the monthly plan, the cell phone arrived with the SIM CARD too but my line is without signal I'll try to add the number it says it's insensitive

Network problem roaming in Canada

My phone has had issues staying on the network today whilst roaming in Canada. Not had this problem before and roaming often. Is this a known issue or is my SIM card faulty? I have tried other SIM cards and they are fine. 

Maple22 by Visitor
  • 304 Views
  • 1 replies
  • 0 Helpful