The EE Community

Activate Discovery Plus

I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong? 

Absolute joke

Signed up to a new contract of 50gbt and given 20gbt customer service team are an absolute joke no one is willing to sort this out keep telling me to wait a few more days been 4 days of pure hell. Want to cancel this contract already and go with anot...

Ee TV parental controls pin

I have forgotten my ee TV parental control pin.  Does anybody know how to find this.

Coverage in South Norwood

Update: 6 March 2025 Over the past few days, our engineers have installed the transmission and integrated the mast onto the network. The mast is now on-air, restoring full service to the South Norwood area. We will continue to monitor performance in ...

GB News not on EE

Is it just me?

I was with BT who were fine but weren't perfect. Since it's become EE/BT it's been total rubbish. Most recently, I contacted them 2 weeks ago to tell them I was moving house and booked an engineer for the install. The engineer never turned up - they ...

Re: Phone number disconnected

I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.

Keypad digits not working during phone call

I cannot select a number on my keypad when given options during a phone call so I cannot ring EE with the problem. As I can't select a number for the option I want it cuts me off. Urgent as other calls I need to make too.

Unable to access Xbox Game Pass

Hi there, I attempted to activate my Xbox Game Pass but it is not active on my microsoft account or my xbox account, and now I can't change the service at all. Please help as I'm paying for a service I'm not receiving