Not receiving all calls

Jenny108 · ‎10-04-2023

It appears I’m not receiving all my calls. Important ones from my work. I have done as per a previous chat I’ve seen in here to reset network settings. I did this 24hrs ago and my work still cannot contact me with a voice note stating this number is unavailable. Please can anyone advise what else to do

Northerner · ‎10-04-2023

Hi @Jenny108

You'll need to ask EE CS to refresh your line. Speak to EE CS on 150 tomorrow.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎10-04-2023

Is there any pattern to the numbers which don't reach your phone when they call?

Is the voice-note you mention, your EE voicemail?