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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1995 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1035 Views
  • 0 replies
  • 5 Helpful

poor mobile reception

was pursuaded to move to ee on the basis that their coverage would be better. this has not been the case at all and efforts to get help from them has been totally negative. how has anyone else solved this issue.

preecy by Explorer
  • 397 Views
  • 3 replies
  • 0 Helpful

Re: Using a PAYG SIM to prove Network Coverage

Im also trying out EE PAYG to see if it is any better than my current provider EE PAYG now has VoLTE and Wifi Calling in 2022 so wanted an update as to whether this now meant we had access to 800Mhz i am confused as to whether this meant we could onl...

foxtrotmike by Skilled Contributor
  • 1005 Views
  • 5 replies
  • 1 Helpful

Resolved! Network Settings Text

I've just received a text, which came from "Unknown" stating "Great news! We've just updated some of your network settings, please restart your phone to make sure it's up to date".Is this a legitimate text from ee, or a scam?

WiFi calling abroad

I am in Greece and we have very limited phone signal.  Does WiFi calling now work abroad as I can’t make calls to landlines without a signal.  Thank you

Turner8 by Explorer
  • 561 Views
  • 3 replies
  • 2 Helpful

No service

Noticing I’ve got no device in the pocklington East Riding area wasn’t sure if I’m the only one or is there a fault or something down around here 

Gazlufc4 by Visitor
  • 389 Views
  • 1 replies
  • 1 Helpful

No service

Hi, I have not been able to use my network since yesterday. What could likely be the problem. pls I need an answer ASAP. Thanks 

Tolulope2 by Investigator
  • 411 Views
  • 4 replies
  • 0 Helpful

Can't connect to 4G mast

We have a 4G Home Router 2 in the house for mobile broadband. Nearest 4G mast is 200m away and in direct line of site of the router. Was all working fine, but we are now picking up 3G from a more distant mast - 3G  blue light showing on the router an...

boblehner by Investigator
  • 950 Views
  • 11 replies
  • 2 Helpful

terrible signal in Mayfair London

Since the beginning of last week (when the heatwave hit) all of a sudden there's hardly any signal anymore when I'm at work in Mayfair. Sometimes it's two bars 4G at the most, at other times it's only one bar or it goes down to 3G. Calls often don't ...

drod101 by Investigator
  • 1653 Views
  • 16 replies
  • 5 Helpful