No Service

JonathanAbayie
Investigator
Investigator

Earlier this morning my EE sim started showing “No Service “ and no bars. I haven’t had any changes recently except I walked in a building and this started showing. I have restarted the iPhone 12 I’m using couple of times and even used the airplane mood, yet problem still persist. I can call EE either. This started few minutes before 2:00AM as of the time I’m typing this it’s half past 6AM.

7 REPLIES 7
Chris_B
Grand Master
Grand Master

@JonathanAbayie   What’s the signal like outside that building?  No network will guarantee a signal indoors as that building can block signals. 

bristolian
Legend
Legend

Have you had coverage in this building before?

If there is WiFi available in that building, you can use WiFi-calling to make calls without mobile service.

I’ve been outdoors too, being in Bristol, Newport and Cardiff during this
same time and still “No Service”--
*XXXXXXX XXXXXX XXXXXXX*

[Mod edit: Please do not post personal information on the public board. Thanks!]
M.Sc. DATA SCIENCE
UNIVERSITY OF SOUTH WALES, UK

Have left the building but no calling of any sort is possible --

*XXXXXXX XXXXXX XXXXXXX*

[Mod edit: Please do not post personal information on the public board. Thanks!]


M.Sc. DATA SCIENCE
UNIVERSITY OF SOUTH WALES, UK

bristolian
Legend
Legend

Sounds like a general loss of service rather than being building-specific now.

Try restarting your phone and toggling flight mode.

Done that couple of times…no avail

James_B
EE Community Support Team

Hi @JonathanAbayie,

Are you using a pay as you go or pay monthly plan?

James