4g

[Webby-180]

Why is 4g so rubbish lately and bills going up for a really bad connection  ??

[James_B]

Hi @Webby-180,

Welcome to the EE Community. 🙂

Does the Network Status Checker report any problems in your area? (Select the 'check status' option)

James

[bristolian]

What do you mean by "a really bad connection" - can you explain the problems you're having?

[Webby-180]

All my apps take ages to load or don't even load

[Katie_B]

Hi @Webby-180. 

Thanks for getting back to us. 

Have you been able to check the Network Status Checker for any problems within your area?

Katie

[bristolian]

Does VoLTE/4G-calling display when you have these problems?

[Lossie34]

I totally agree. I raised this with EE to be told there is no problem in my area. Recently the signal has deteriorated and it’s a very frustrating experience trying to use any kind of data based service. I’ve also noticed a general deterioration in signal quality while travelling. If indeed there is no problem then I think the logical conclusion is that EE have turned down the power output of their masts. 

[Christopher_G]

Hi @Lossie34 

Welcome to the community.

Is it the same places that you're travelling through that you have the problems? How are you travelling?

Chris

[bristolian]

There is certainly no intentional powering-down of transmit power with the sole purpose of reducing coverage.

There's quite a few other variables that could potentially cause these symptoms, though.