04-05-2023 01:11 AM
Why is 4g so rubbish lately and bills going up for a really bad connection ??
04-05-2023 08:12 AM
Hi @Webby-180,
Welcome to the EE Community. 🙂
Does the Network Status Checker report any problems in your area? (Select the 'check status' option)
James
04-05-2023 12:38 PM
What do you mean by "a really bad connection" - can you explain the problems you're having?
05-05-2023 12:59 PM
05-05-2023 01:17 PM
Hi @Webby-180.
Thanks for getting back to us.
Have you been able to check the Network Status Checker for any problems within your area?
Katie
05-05-2023 05:17 PM
Does VoLTE/4G-calling display when you have these problems?
06-05-2023 05:47 AM
I totally agree. I raised this with EE to be told there is no problem in my area. Recently the signal has deteriorated and it’s a very frustrating experience trying to use any kind of data based service. I’ve also noticed a general deterioration in signal quality while travelling. If indeed there is no problem then I think the logical conclusion is that EE have turned down the power output of their masts.
06-05-2023 07:43 AM
Hi @Lossie34
Welcome to the community.
Is it the same places that you're travelling through that you have the problems? How are you travelling?
Chris
06-05-2023 09:42 AM
There is certainly no intentional powering-down of transmit power with the sole purpose of reducing coverage.
There's quite a few other variables that could potentially cause these symptoms, though.