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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 8744 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 15137 Views
  • 0 replies
  • 6 Helpful

Poor signal

HiI have been having problems with my signal since mid October. I wondered if anyone else living in leamington is having the same problems. Someone from the EE service  was supposed  to get back to me today but didn't. 

Tupney55 by Visitor
  • 390 Views
  • 2 replies
  • 0 Helpful

Resolved! 5g

Can anyone tell me why I can’t get 5g network? I’m paying for it on my contract and I’m in an area that does have 5g. Do I need to do anything special to my phone or should I contact ee directly about it? thanks in advance 

new masts or sharing masts ?

Hi EEI am curious ( I get annoyed at the TV adverts) best network and all that and landing planes - but where do us users get any info on where new masts are going and when ? and I have asked in the past but in rural locations like mine now that the ...

kcurrie65 by Skilled Contributor
  • 942 Views
  • 2 replies
  • 3 Helpful

4G

I can't get 4g data when I leave my house for the internet—been happening for two weeks now.

Unable to Dial Out

I recently upgraded my phone but the new phone I have gone for is out of stock. I received about 5 messages yesterday all just general info about my upgrade. Since then I have been unable to place or receive calls on my current handset. It wont even ...

Signal

I have had no signal for 24hrs on my phone. I travel for work and had no network coverage there either! Had my phone off and on lots of times but no change!

Laura905 by Visitor
  • 385 Views
  • 2 replies
  • 0 Helpful