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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2588 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1752 Views
  • 0 replies
  • 5 Helpful

Getting in touch with ee by phone.

You have to be very lucky if you want to speak to the ee staff in the shop as most of the time they don't answer the phone due to being busy. I find that if you want to speak to someone when you dial the 150 then ring around 08:00am to 10:00am as the...

Kh171 by Contributor
  • 484 Views
  • 7 replies
  • 1 Helpful

No network in area WR4 9SW

I've lost all network and internet at my workplace.  Postcode WR4 9SW. I had 5g two weeks ago and since I've been with EE. For the last two weeks I've had hardly any network, it's slightly frustrating as it basically makes my phone unusable, family c...

Re: Poor signal strength

I have got the same problem and since ee screwed up my replacement sim card I am lucky if I get a signal. The signal strength of where I live is non existence  where I live in Scotland I might as well go and live on top of Ben nevis if I report the p...

Kh171 by Contributor
  • 561 Views
  • 9 replies
  • 0 Helpful

No 4g

We haven’t had 4g for 2 days and I can’t message the tech support and no one is answering phones! Any advice anyone. I literally can’t make calls right now either!alot of people in our village are having the same problem!

EE Network Status Checker

I have an independent website telling me there's an issue with the ee network but the ee checker says it's all fine. I just get the feeling that they're taking our money and they just don't care. Wish I'd never switched from GiffGaff, the coverage fo...

Resolved! Femto Cisco Booster

Hi, I have a EE mobile contract with work. I have been given the Cisco Router to boost the signal. Recently the booster only flashes green, and I cant get a signal on the phone. Any recommendations, or does anyone know if these devices still work?Man...