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My location is changed. I didn't get proper network why?

Justin06
Investigator
Investigator

I am in Norwich. One month ago I got a proper network but still I didn't get. Can please give the appropriate solution for that and also make sure provide the network coverage all areas.

6 REPLIES 6
Katie_B
EE Community Support Team

Hello @Justin06

Have you been able to check your area using the coverage checker?

This will show the coverage you should expect and also if there is any work going on in your area that may affect your service. 

Katie

I checked one time but device name doesn't show there. If any other options
to check coverage
Katie_B
EE Community Support Team

Hi @Justin06

What device are you using?

Katie

Redmi 11 lite
Katie_B
EE Community Support Team

Have you been able to try your SIM in another device @Justin06?

Katie

bristolian
Legend
Legend

The coverage checker doesn't list every conceivable model of phone, but you can safely choose the nearest equivalent to your device, to get a coverage prediction.