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network internet speed

andy3061
Visitor

‎20-04-2026 08:55 PM - edited ‎20-04-2026 09:39 PM

I m on (Full works unlimited) plan but my internet speed is horrible, whats wrong with it, 5g network with 2 lines and speed like years ago when was only 4g.  Also on my plan should be uncapped speed , but its not. And prices on plans not match or are changed I will discuss about it later .this is my planthis is my planand here whats should be in itand here whats should be in it

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎21-04-2026 08:17 AM

@andy3061  The speed on your tariff is the same as your seeing on the website it’s just worded differently.    

and just to ask is this indoors or outdoors? And have you tried restarting the device? Have you also tried removing any apps that are working in the background ?    You’ve not said what speed you are getting.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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