Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3881 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3094 Views
  • 0 replies
  • 5 Helpful

Network is down

Not happy with EE it’s been a couple months since I have been experiencing intermittent network problems. Definitely need to change now, I have been a loyal customer since one2one days - 23 years. 

K20-Gill by Visitor
  • 337 Views
  • 2 replies
  • 0 Helpful

Reception

I have lodged a complaint still ongoing, weeks ago concerning my reception unable to make calls or get cut off through a call also people can’t get through to me . Needs attention 

Sandra241 by Investigator
  • 318 Views
  • 2 replies
  • 2 Helpful

No network at home

Hi, my house has no ee network at all for some years. Can I get a boaster box please************* [mod edit: please don't post personal details on the forum]

No signal

Ee claimed I’d  get excellent 4g signal inside and outside at my address in reality I can’t even get there own website to load in order to ring customer services I’ve had to balance my phone in the one place I can get enough signal to make a call and...

No Service today

Is EE network down? Today my phone is showing no service and I'm unsure as to why? Anyone else? I am a new customer to EE and never had this problem with my previous network.

KMNMCK by Visitor
  • 305 Views
  • 2 replies
  • 1 Helpful

Resolved! Poor Service

I recently had a conversation about the shocking service in our area. We are not paying for a service you are not providing. I received a text today saying the case is closed, with no solution to our problem. I cannot remember the last time I had a d...

Mags33 by Investigator
  • 549 Views
  • 8 replies
  • 3 Helpful

Data

Why is my phone using 4 gig of data in 2 weeks when i was with 02 i never went over 2 gigg moved to EE and every month 2 weeks in my datas gone