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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3941 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3146 Views
  • 0 replies
  • 5 Helpful

4G mast issues in Argyll and Bute

Thought that i may as well post here, seeing that phoning or using the online chat is getting me nowhere at all, or at least no further forward at all. I have posted in the past as regards the mast across from my address being brand new, and it has n...

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evilsoss by Contributor
  • 700 Views
  • 7 replies
  • 0 Helpful

Coverage in Abercanaid/Troed-Y-Rhiw

Update: 05 January 2023 Over the past few weeks, our engineers have accessed the site to restore power to the mast and restoring service to the area. We will continue to monitor performance in Abercanaid/Troed-Y-Rhiw. We are aware of a signal issue ...

Christopher_G by EE Community Support Team
  • 2170 Views
  • 22 replies
  • 10 Helpful

Total Blackout

Since 10.30pm I have been totally disconnected from EE can't receive important texts or make calls in the E5 area. 

QAA by Visitor
  • 297 Views
  • 2 replies
  • 1 Helpful

Mast

Any idea when the mast will be replaced on turves rd, cheadle hulme? I’ve had very limited service the last few months 

Mcfc8575 by Investigator
  • 282 Views
  • 1 replies
  • 0 Helpful

iPhone 14 pro max

Struggling to get service on my new iPhone 14 pro max, tried everything possible, SIM card registers when removed says “ no SIM card” I’m not sure what to do…

Phone signal

Phone signal almost non existent in CO7 area of Colchester. Drops from 1 bar to nil. Can't make phone calls. Not the first time this has happened and thinking of changing supplier.

Hils44 by Contributor
  • 893 Views
  • 13 replies
  • 2 Helpful

No service

This has happened the past half an hour I'm unable to make any calls can't even ring 150   

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Mez88 by Investigator
  • 631 Views
  • 8 replies
  • 2 Helpful