Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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NO SERVICE FOR 1 1/2 YEARS FULL CANCELLATION FEE

I've had little to no service since the beginning of my contract, none at home and very minimal in the town I live in (which is a largely populated area) I've phoned EE to cancel today because I'm sick of it, my usage depends solely on the functional...

ROXILOW by Explorer
  • 516 Views
  • 3 replies
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Lost network

I lost my EE network service, how do I get that back, it just went to no service from one hour to another, what is happening? And what do I need to do? 

Deb1998 by Visitor
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Mobile data not working

HiSince yesterday 7pm mobile Internet is not working.Signal strength full, when disconnecting WiFi, those little arrows didn't come on next to the EE symbol. Phone restarted and switched off multiple times, even switched to a different phone to check...

Skorl by Investigator
  • 660 Views
  • 7 replies
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Poor signal

HiI have been having problems with my signal since mid October. I wondered if anyone else living in leamington is having the same problems. Someone from the EE service  was supposed  to get back to me today but didn't. 

Tupney55 by Visitor
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  • 2 replies
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Resolved! 5g

Can anyone tell me why I can’t get 5g network? I’m paying for it on my contract and I’m in an area that does have 5g. Do I need to do anything special to my phone or should I contact ee directly about it? thanks in advance 

new masts or sharing masts ?

Hi EEI am curious ( I get annoyed at the TV adverts) best network and all that and landing planes - but where do us users get any info on where new masts are going and when ? and I have asked in the past but in rural locations like mine now that the ...

kcurrie65 by Skilled Contributor
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  • 2 replies
  • 3 Helpful