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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 6051 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 7134 Views
  • 0 replies
  • 6 Helpful

Not registered on network

Hey, I've been an ee mobile customer for a long time. Since last night when I call it says not registered on network, and emergency calls only. But also have bars showing signal on my phone. Tried the old turn off turn on. Checked on the ee checker w...

Amy1100 by Visitor
  • 753 Views
  • 2 replies
  • 3 Helpful

Signal issues

Hi my name sami  I has contract with ee  more than a year but in last few days I have no signal ! hope hear from soon  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Samizada by Visitor
  • 314 Views
  • 1 replies
  • 0 Helpful

Very slow upload speed

Hello, I’m using EE 4G mobile data and recently the upload speed is extremely slow (2-3 Mbps). The download speed also becomes slower (15-20 Mbps). It happens since last week but the network status says everything’s good in my area. Is the speed real...

IvyH by Investigator
  • 1572 Views
  • 3 replies
  • 1 Helpful

5G roaming

I purchased a 5G roaming package full works and unlimited data and the most expensive and powerful 5G enabled phone for the specific purpose and was reliably informed by the sales person this was what I would get. Sad to be realising that my purchase...

My phone

So I contacted EE and said my phone is not working I explained that I can not make or receive calls and what do you call me.What part of this you don't understand it won't receive calls it won't make calls However I can receive texts and my what's ap...

Android Headunit no 4g

Evening recently added a second line for my Android car headunit. Tested previously with a lebera SIM card which connected nonissue on 4gOnce the new ee sim was activated and installed. It failed to connect. After some playing about I have managed to...

Mike_G by Investigator
  • 2166 Views
  • 5 replies
  • 2 Helpful