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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2516 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1573 Views
  • 0 replies
  • 5 Helpful

Network

I have not had a network all day. Had 2 sims replaced brand new from EE store still no network. It’s really disappointing and upsetting not to be able to make calls or text whole day!!!!!!!!! 

Arbeni by Visitor
  • 263 Views
  • 1 replies
  • 0 Helpful

Network is down

Not happy with EE it’s been a couple months since I have been experiencing intermittent network problems. Definitely need to change now, I have been a loyal customer since one2one days - 23 years. 

K20-Gill by Visitor
  • 329 Views
  • 2 replies
  • 0 Helpful

Reception

I have lodged a complaint still ongoing, weeks ago concerning my reception unable to make calls or get cut off through a call also people can’t get through to me . Needs attention 

Sandra241 by Investigator
  • 311 Views
  • 2 replies
  • 2 Helpful

No network at home

Hi, my house has no ee network at all for some years. Can I get a boaster box please************* [mod edit: please don't post personal details on the forum]

No signal

Ee claimed I’d  get excellent 4g signal inside and outside at my address in reality I can’t even get there own website to load in order to ring customer services I’ve had to balance my phone in the one place I can get enough signal to make a call and...