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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 406 Views
  • 0 replies
  • 3 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 408 Views
  • 0 replies
  • 5 Helpful

Can’t make or receive calls

I have a PAYM contract with an iPhone 12, but whenever I call someone or whenever someone calls me, it just cuts out. It’s not even because of poor reception or whatever because it literally cuts out about a second after starting the call. Any ideas ...

AlfieB7 by Valued Contributor
  • 436 Views
  • 5 replies
  • 0 Helpful

No 4G

Hi, I am an EE customs who lives in Jersey, Channel Islands and for the last few days I have had no network connection. Can someone assist? Thanks 

5G in Nottingham is useless!

What's the point in making claims that EE have the fastest 5G in the UK when it can't even load a webpage with full bars of 5G?! It's utter crap, switch to 4G+ and pages laod instantly. 

SJM811 by Visitor
  • 361 Views
  • 1 replies
  • 2 Helpful

Re: why is EE now rubbish?

Same here.. recently I've had so many issues with EE.. reception issues.. sending me incorrect info.We are paying for a service which we are not even provided. When I call them I have to listen to a message then a text is sent to me and they hang up....

Vinc by Visitor
  • 333 Views
  • 2 replies
  • 0 Helpful

Incorrect number

Hello All. (hopefully someone from EE)For the last few days when I call a number from my contacts I get a message saying "You have dialled an incorrect number" it can do this 2 or 3 times and then it connects. It is every number I call so its not one...

Manny72 by Investigator
  • 985 Views
  • 6 replies
  • 1 Helpful

NO SIGNAL

All of a sudden at 11pm (16/11/22) my signal went (4g - iPhone 11 Pro) and my sat nav stopped working. Now I have no bars, no signal/service and can barely use my phone. I can’t even make a call or anything! I have switched it off and on, turned of m...

Yazzyb by Explorer
  • 1229 Views
  • 2 replies
  • 0 Helpful

e SIM calls cutting out

Hello,when making calls using my e sim number they start of fine but after a about 20 seconds the person on the other end cannot hear me.this has been happening for a week now. What can I do please?