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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3513 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2810 Views
  • 0 replies
  • 5 Helpful

Calls cut out at home or don’t connect

I can’t make or receive calls whilst at home. I can whilst out the home. The phone will just randomly cut out. If I make a call it can take a minute to connect or 4/5 attempts of cancelling n calling again. It’s been going on for months (ever since c...

Resolved! Pixel 6a no 5g

I've recently swapped to EE and using a SIM free pixel 6a but get no 5G even in places I apparently should.My partner has a iPhone and gets 5G all the time. Is there anything I can check to make sure it's not a issue on my end?

Gf20red by Investigator
  • 3356 Views
  • 8 replies
  • 3 Helpful

Resolved! Mobile data

I've had no bars on two mobiles on my account since 20th Dec you said there is a problem in my area but not heard anything since I live in BS4 area of Bristol 

Connectivity problem

Hello, hope someone can help. We have 4 iphones and an EE modem all using 4G from a local mast. We are very rural so rely on a single mast and have done happily for several years. A few months ago one of our phones showed good 4G signal but had no in...

No service all of a sudden?

Recently came across from BT. Have 5 family sims.  All working yesterday, today mine shows ‘no service’. All others working. - turned off and on, cleaned sim, put different sim in phone and works, reset networks …….  What to do next????

MarkN190 by Contributor
  • 435 Views
  • 5 replies
  • 0 Helpful

Data connection problems iPhone 12

I have an issue with loss of data connection . I’ve changed sim and bought a new phone but still my data randomly drops. I’ve tried everything. I have to keep switching phone off and on. 

DT091 by Explorer
  • 404 Views
  • 3 replies
  • 0 Helpful

Issues

Anybody else having issues with getting emergency calls only on there phone and no signal 

daz2305 by Visitor
  • 263 Views
  • 1 replies
  • 0 Helpful