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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 4992 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4879 Views
  • 0 replies
  • 5 Helpful

Very poor network

Read moreI've been with EE about a year now and what can I say but, what a terrible network, coverage is hit and miss, can't wait till my contract is up so I can get out, truly, truly crap .I've been with EE about a year now and what can I say but, w...

Betty205 by Explorer
  • 375 Views
  • 3 replies
  • 0 Helpful

Re: Compensation for outages.

Hi Christopher_G I was advised by text there would be outages in my area due to upgrades for up to 4 days. How am I supposed to cope with no phone during this time? Will the outage be intermittent and if so, can EE advise when there will be service d...

SezD by Investigator
  • 1773 Views
  • 8 replies
  • 0 Helpful

Rr

Read moreRead moreWhy is my phone saying calls from this number are barred  Why is my phone saying calls from this number are barred 

Jim6793 by Explorer
  • 287 Views
  • 1 replies
  • 1 Helpful

RIP 3G Booster box 2015 – 2022

RIP 3G Booster box 2015 – 2022 This box was literally a lifesaver for many, offering a stable 5 bar signal bubble in their home which prior to installation, often offered a zero bar signal. It was totally reliable, and a wonderful technical solution ...

signal box EE RIP.jpg
stephen5000 by Skilled Contributor
  • 1105 Views
  • 8 replies
  • 4 Helpful

Calling

Hi,When making phones calls through the regular phone service on my Samsung s21, I can't hear anyone and they cannot hear me. I know my device is not the issue because I can make calls just fine on WhatsApp and Facebook. This happens regardless of wh...

Resolved! Bad signal

I left giff gaff to go with EE and I had a great signal with giff gaff now I'm lucky if I have two bars the signal with EE is rotten think I may go back to giff gaff 

Gypsyron1 by Contributor
  • 541 Views
  • 1 replies
  • 4 Helpful

Re: Network coverage

I've got  a similar issue, just moved house, the coverage checker tells me I should have excellent coverage for phone and 4g, but I have no signal for either in house or outdoor. Have been with EE forever but will have to leave as its just not possib...

JACKAMC by Explorer
  • 416 Views
  • 4 replies
  • 0 Helpful

Re: Signal problems

Bit late to the party - sorry. I have poor signal at home and even with Wi-Fi calling I get cut off when the phone switches between Wi-Fi and 4g (I think it switches to Wi-Fi when 4g drops and vice Versa) I switch my phone to airplane mode so it can’...