Unable to make calls

GeorgeCochrane · ‎05-08-2023

Help please unable to make calls

Chris_B · ‎05-08-2023

@GeorgeCochrane Do you have a signal showing on your device? Have you checked the EE status checker HERE ( click the check status tab ) can you send text messages? Can you access the Internet on your device?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

GeorgeCochrane · ‎05-08-2023

Signal shows full. Unable to use mobile data / send text. Phone says "not registered on network" when trying to make calls.

Had someone try set up a new sim on Friday that wasn't me.

Phoned customer support and they did they had it sorted....

Sent from Outlook for Android<>

Northerner · ‎05-08-2023

Hi @GeorgeCochrane

Are you in the UK?

Is your device unlocked and not blocked?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.