Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Very poor signal

lesleya100
Visitor

‎02-08-2023 10:27 AM

Past month my phone calls and mobile 5g data have been dipping in and out of service. The last 6 days have been worse, not receiving or unable to make calls constantly and when I manage to get through can't hear conversation as service trying to reconnect. Checked on status and there is a fault but no idea when this getting fixed. I'll give it another couple of days and if not resolved I'll need to change provider. Surely I won't be out of pocket doing this, I have another year left in my contract.

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎02-08-2023 12:14 PM

Hi @lesleya100 

Thanks for coming to the community. 

On the Network Status Checker, you can sign up for updates on the area. Once we have further information we will send you a text or email to let you know. 

If you would like more details on the problems and how long this is expected to take to resolve, please call us on 150. 

Leanne.